Audit Track

Course Description

Managing positive and productive relationships during the course of audit work, directing, coaching or working with members of the audit team, and dealing with auditees, organizational management and external stakeholders can be emotionally challenging and often confrontational. We often have to deal with difficult people in difficult situations– and they have to deal with us! This executive seminar will examine the emotionally intelligent competencies and communication skills necessary to maintain control, and better connect with people in defusing angst and in building positive, cooperative relationships for constructive problem solving and inspired action. We will explore differences in personality types that cause misunderstandings, how to manage your own hot buttons, and how to manage difficult personality types or potentially contentions situations for positive outcomes.

What You Will Learn

• Examine the emotionally intelligent competencies and communication skills necessary to maintain control
• Connect with people in defusing angst and in building positive, cooperative relationships for constructive problem solving and inspired action
• Explore differences in personality types that cause misunderstandings, how to manage your own hot buttons, and how to manage difficult personality types or potentially contentions situations for positive outcomes

Who Should Attend?

APIPA conference sessions are intended for island government accountability professionals.  Audit, budget, finance, accounting, and related management and staff members will find interest and value in this presentation.