Plenary Session

Course Description

Leadership, Motivation and Accountability for High Performance Auditors

Great audit organizations need leaders who see their role differently than just being super auditors. This highly interactive course will help audit staff cross the threshold toward becoming super leaders by understanding what makes a good leader, how to motivate others, and create an environment of accountability for high performance. This session will examine the traits, characteristics and styles of successful managers and leaders that can be learned and practiced, as well as why people in leadership positions often fail. We will explore ways to inspire and motivate staff through constructive coaching, growth opportunities and appreciation. This session also explores the communication tools, approaches, and techniques to inspire a new level of performance accountability, self-awareness and commitment through empowerment and ownership.

Business Etiquette in an Instant Information World

The proliferation of computes, smart phones, and other digital devices combined with easy internet access has created a brand new world in which the old rules of business etiquette are no longer adequate. Is texting during a business meeting rude? Are “all caps” messages alarming to recipients? Should you be Facebook friends with coworkers? This workshop offers insights into potential problem areas along with best practices for professional presentation in an online world.

What You Will Learn

Leadership, Motivation and Accountability for High Performance Auditors

• Define and develop characteristics of leadership and leadership behavior
• Avoid the behaviors and actions that cause leaders to fail in leadership roles
• Set and articulate clear expectations through mission, vision, objectives and policies
• Define Management functions and how they differ from leadership
• Apply the right leadership style to fit the situation - learning to adjust
• Measure performance for individual and organizational results and accountability
• Delegate work and empower staff for growth and performance
• Use the appropriate style and methods of motivating staff
• Create a culture of innovation, trust and teamwork
• Develop and grow staff competencies through coaching and feedback

Business Etiquette in an Instant Information World

• Describe tools and techniques to maintain proper etiquette in electronic communication
• Understand potential problem areas
• Describe best practices to present professionally online

Who Should Attend?

APIPA conference sessions are intended for island government accountability professionals.  Audit, budget, finance, accounting, and related management and staff members will find interest and value in this presentation.